Dear Mr Jake Jabs. i could not be more disappointed in anything i have ever bough here. On Saturday i spent 6 hours buying and picking up an chair and oversized couch n several trips. I did not do delivery for a reason, I wanted the family room to look all set up and new for Christmas. The couch only had 5 legs to it and since the couch is extra-long, it should have had extra support in the middle back-side of the couch. On Christmas Eve, three normal size people were evenly spaced on the couch and the support across the back cracked in half. The couch was just 24 hrs old and this had been the first time anyone sat on it. Is this the way your couches are supposed to be made? Are they SUPPOSE to break the first time they are used? I am bitterly disappointed since i bought the couch and chair as Christmas gifts. I BETTER not have any problems getting a new couch that WILL NOT break and if the store gives me any flack, i will be an exploding person to whoever i talk to. So get ready American Furniture and Jake Jabs. I will be calling you tomorrow.
All USA
Dear Mr Jake Jabs. i could not be more disappointed in anything i have ever bough here. On Saturday i spent 6 hours buying and picking up an chair and oversized couch n several trips. I did not do delivery for a reason, I wanted the family room to look all set up and new for Christmas. The couch only had 5 legs to it and since the couch is extra-long, it should have had extra support in the middle back-side of the couch. On Christmas Eve, three normal size people were evenly spaced on the couch and the support across the back cracked in half. The couch was just 24 hrs old and this had been the first time anyone sat on it. Is this the way your couches are supposed to be made? Are they SUPPOSE to break the first time they are used? I am bitterly disappointed since i bought the couch and chair as Christmas gifts. I BETTER not have any problems getting a new couch that WILL NOT break and if the store gives me any flack, i will be an exploding person to whoever i talk to. So get ready American Furniture and Jake Jabs. I will be calling you tomorrow.