Told 2 hour wait. After 3 hours we left because i asked how long to be seen after we get a room and was told a couple more hours. So a total of 5 to 6 hours for an emergency for an 8 month old. Who wants to wait that long for a hospital bill. For what they charge customer service should be 5 start white glove treatment.
Worst experience I've ever had with children's hospital in the 20 years I've dealt with them. The doctor was condescending, snippy, and rude. They were not helpful and I left in tears. I will NEVER be back to this location I'll drive the extra time to the Aurora campus where my child and I will at least be treated kindly and I can have some peace of mind leaving. I'm so unbelievably disappointed in the service at this location.