During the recent hail storm, my car was badly damaged. I contacted Charlie and he immediately started a claim. When I was told there were no rental cars available until more than a week later, Charlie helped me get a rental in 2 days. When it was determined my car was a total loss, Charlie noticed an error in the settlement. He followed up and was able to get me more money. He has continued to check in as I purchased a new vehicle to make sure I had everything I needed.
During the recent hail storm, my car was badly damaged. I contacted Charlie and he immediately started a claim. When I was told there were no rental cars available until more than a week later, Charlie helped me get a rental in 2 days. When it was determined my car was a total loss, Charlie noticed an error in the settlement. He followed up and was able to get me more money. He has continued to check in as I purchased a new vehicle to make sure I had everything I needed.