HORRIBLE customer service! I moved out of state, and Dan Kelly's office (Dayle to be specific) was bouncing me back and forth between the two offices, telling me how the new agent needs to follow protocol to get my life policy transferred. I began to state my frustration with the customer service, and not only did she speak above me, she HUNG UP on me! FIND ANOTHER Arvada or Denver metro agent, for sure!!!
HORRIBLE customer service! I moved out of state, and Dan Kelly's office (Dayle to be specific) was bouncing me back and forth between the two offices, telling me how the new agent needs to follow protocol to get my life policy transferred. I began to state my frustration with the customer service, and not only did she speak above me, she HUNG UP on me! FIND ANOTHER Arvada or Denver metro agent, for sure!!!