Great gym/instructors, poor cancellation policy.
I made it very clear I was in a transition phase with work when I signed up...Was assured it wouldn't be an issue and they'd work with me.
Week after signing up my job relocated me to a new location.
Called to cancel my membership...Ended up paying $260 for a single day of training and told their "hands were tied" concerning any refunds.
Was hoping they'd be more understanding, very disappointed how this was handled.
All USA
Great gym/instructors, poor cancellation policy. I made it very clear I was in a transition phase with work when I signed up...Was assured it wouldn't be an issue and they'd work with me. Week after signing up my job relocated me to a new location. Called to cancel my membership...Ended up paying $260 for a single day of training and told their "hands were tied" concerning any refunds. Was hoping they'd be more understanding, very disappointed how this was handled.