This is the best travel agency amongst all the Asian ones that I've previously dealt with. The owner, Ray, went out of his way to assist with my trip to Shanghai. Ray believes in providing unparalleled customer service for his patrons, for example, he spent a lot of time planning my trip with me, gave me tips and reminders about what to expect while in China, reached out to me proactively when there was a change in itinerary, flight, weather, and etc.
Thanks again for all you did, Ray. You'll be my exclusive travel agent from now on!
This is the best travel agency amongst all the Asian ones that I've previously dealt with. The owner, Ray, went out of his way to assist with my trip to Shanghai. Ray believes in providing unparalleled customer service for his patrons, for example, he spent a lot of time planning my trip with me, gave me tips and reminders about what to expect while in China, reached out to me proactively when there was a change in itinerary, flight, weather, and etc. Thanks again for all you did, Ray. You'll be my exclusive travel agent from now on!