Very poor costumer service from chris the manager, didn't put us in for the advance from HR block, then when a week goes by no return phone calls, we called called and called and only when i told the lady a different name did chris take my call. Dont go here, i will be using turbo tax next year. He didnt even explain to us why we didnt get child credit........i had to look it up and find out my son was not alive for 6 months in the tax year (born in August) they just want people in and out as fast as possible, charge as many people as they can and move on.
All USA
Very poor costumer service from chris the manager, didn't put us in for the advance from HR block, then when a week goes by no return phone calls, we called called and called and only when i told the lady a different name did chris take my call. Dont go here, i will be using turbo tax next year. He didnt even explain to us why we didnt get child credit........i had to look it up and find out my son was not alive for 6 months in the tax year (born in August) they just want people in and out as fast as possible, charge as many people as they can and move on.