Horrible horrible horrible! Customer service does not exist at this location! Got multiple quotes that were misleading. When asked for a price breakdown learned they charge customers more than twice what part stores charge for the parts. They charge over $130 ea for a caliper that at NAPA and O'Reilly is $63 before the wholesale price that they get!!! And they do that for every part and that doesn't include labor!!When confronted about price gouging their response was "that's just how we do business"!!! Customers deserve better and as a veteran and single dad who works multiple jobs, I will never give them my hard earned money again!!!
5
Jun 20, 2018
Daniel Martin
New management, great service aim to take care of customers with fast, quality service, more than just brakes.
Horrible horrible horrible! Customer service does not exist at this location! Got multiple quotes that were misleading. When asked for a price breakdown learned they charge customers more than twice what part stores charge for the parts. They charge over $130 ea for a caliper that at NAPA and O'Reilly is $63 before the wholesale price that they get!!! And they do that for every part and that doesn't include labor!!When confronted about price gouging their response was "that's just how we do business"!!! Customers deserve better and as a veteran and single dad who works multiple jobs, I will never give them my hard earned money again!!!