Call on a Friday to make a reservation for a trailer. Ask if they were opened on a Saturday. I was told yes. I went in to pick up the trailer and it of course was closed. Will never go there again and will make sure to let my family and friends know that this place isn't worth their time.
Rates may be a little high, but they aren't beyond the expected for a gated storage complex. Key pad entry, and somewhat hidden even though it is on a main road. Have to share the drive with people working out from time to time, but all around great unit.