Tuscany Coffee & Deli

Today the owner/manager scolded me in front of my colleagues because I asked that my pastry be warmed up on a plate. When they warm it in a bag, the icing or topping ends up on the inside of the bag instead of on the pastry. I was informed that the plates were there for the $8 sandwiches. I spent over $9 between my pastry and sandwich, not to mention I convinced my colleagues to spend their money here instead of at Starbucks. Awkward conversation. At first, I thought he was joking, but he wasn't. I have been going to this place for 3 yrs for breakfast sandwiches as well as lunch. The food has always been great and most of the time the staff is very friendly. But from now on my money will be going to Starbucks and all because of scolding a customer about a plate that probably costs a couple cents.